1.Orientation Phase introductory
introducing your selves
Confidentiality reach up the trust relationship
2.Working Phase
Identification of problems engages to be done in a very caring manner, need to explore thoughts and feelings using such tools as:
Empathetic listening
Respect
Genuineness
Concreteness care node to be specific
Problem solving working with the guest to come up with a plan , and then winning action
3.Resolution Phase
Problems resolve.
Relationship ends may be difficult as real bonds can form
Key Components of a Therapeutic Relationship
Trust
Empathy
sympathize with
Mutuality
Trust: is the belief that other people will try help in eon of need and distress.
To foster trust, the go for acts consistently, reliably, and competently.
Without trust, the view as-client relationship does not progress beyond social interaction and tends only to superficial needs.
Empathy: objective awareness or sharpness into the feelings, emotions and behaviour of another person, their meaning and significance.
It is an essential part of the nurse client relationship.
Sympathy: an expression of ones bear feelings about another persons situation.
Caring: having a positive regard for another person.
It is basic to a relationship. Nurses state caring by accepting clients for who they are and respecting them as individuals. Caring also promotes trust and decreases anxiety.
Mutuality: involves sharing with another.
The nurse and client work as a team participating in care
Barriers to Therapeutic Communication
Lack of Rapport: Interpersonal harmony characterized by understanding and respect is not present.
Lack of Empathy: Inability to experience, in the present, the situation as another did at some time in the past
Inappropriate Boundaries: Inability to define limits of persons, objects or relationships
Techniques that set up Therapeutic Communication
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